Quality commitment

The Insight Network is committed to providing a service you want and need, resulting in excellent clinical treatment you can rely on and personal care you’ll appreciate.

Accredited, experienced clinical team

You can be confident that you will be in safe hands, because all of our Insight Network clinicians are highly trained, qualified and experienced, as well as being registered with professional bodies including the:

  • British Psychological Society
  • UK Council of Psychotherapy
  • British Association of Behaviour and Cognitive Psychotherapy
  • General Medical Council

All clinicians are required to regularly update their clinical skills through Continuing Professional Development and clinical supervision.


Clinical audits and clinical governance

There is also an established Clinical Governance framework in place, which is supported by policies and procedures so as to enable consistency in practice. We measure our outcomes, and where appropriate act on these to facilitate continuous improvement. The Head of Therapy Services is responsible for the Clinical Governance Framework for The Insight Network, and we have also adopted internal quality assurance systems to help us review our performance against regulatory and quality standards.

We continue to develop systems in order to undertake regular and relevant clinical audits, client satisfaction surveys and monitor our treatment outcomes against clinical best practice, as defined by NICE guidelines. NICE provides national guidance on promoting good health and preventing and treating ill health.

Outcome measures

We are committed to providing evidence based, effective and personal psychiatric and psychological outpatient services to all our clients. We aim to ensure that our patients receive the best possible service and monitor our performance through satisfaction surveys and recognised clinical outcome measures. We monitor the effectiveness of our therapeutic intervention throughout each individual treatment programme. Treatment pathways at The Insight Network are externally reviewed by Professor Christine Padesky one of the leading clinicians in the field of Cognitive Behaviour Therapy (CBT).


*  is the trading name of the London Cognitive Behaviour Therapy Centres Ltd (LCBTC)

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